Have questions? Call now!(ID:311394)+1-855-211-0932
HomeSupport

Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A popup will show up. It contains exhaustive info about all the actions that you can perform on that particular page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge range of how-to videos illustrating how to use our Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you searching for, explore our comprehensive Frequently Asked Questions database, which comprises questions asked by real individuals and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can get in touch with our excellent team of customer support engineers available 24x7 and eager to help you with any question. Each trouble ticket you open will be responded to in less than one hour (the average support ticket response time is just 20 minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 311394

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com